Save the Children Regional Operations Project Officer Job in Nairobi Kenya April 2016


Job opportunity;Save the Children Regional Operations Project Officer  in Nairobi Kenya

Career vacancy;Save the Children Regional Operations Project Officer in Nairobi Kenya

About us: For over 90 years, Save the Children has been making a difference in children’s lives in more than 120 countries.
We are the world’s largest independent child rights organization, underpinned by a vision in a world in which every child attains the right to survival, protection, development and participation. 
Our mission to inspire breakthroughs in the way the world treats children, and to achieve immediate and lasting change in their lives.

Save the Children is an organization for talented people with different backgrounds and perspectives. We are proud that our people are representative of the children we work with and we thrive on our diversity. 

We are an equal opportunity organization dedicated to our core values of Accountability, Ambition, Collaboration, Creativity and Integrity. 
Our culture is embedded in these values, along with a strong commitment to our Child Safeguarding Protocol, ensuring that all representatives of Save the Children demonstrate the highest standards of behaviour towards children both in their private and professional lives.

Save the Children Eastern and Southern Africa Regional Office is looking to recruit for the following position:

Job Title:  Regional Operations Project Officer

Team / Programme: Operations Team
Location:  East and Southern Africa Regional Office – Nairobi
Grade: 4
Type of Contract:  Fixed term

Child Safeguarding: Level 3 – the responsibilities of the post may require the post holder to have regular contact with or access to children or young people

Role Purpose: The Regional Operations Project Officer will support the regional operations team and country offices with the production, coordination and dissemination of quality and timely management information (including tracking of humanitarian response finance/grants and human resource deployments); communication products and regional analysis. 

This will include working with country offices in the coordination and dissemination of operations planning and reporting, ongoing response information through the use of tools including SitReps, Output Trackers; SCI Operations Management Tool (OMT); regional management KPIs and humanitarian dashboard; and updated programme case studies and factsheets.

The post-holder will support the regional operations team in improving our forecasting, preparedness, contingency planning and backstopping of categorised emergencies in the region – including direct links with country offices to establish and resource identified support needs.

By supporting the regional operations team, through research and monitoring of contextual analysis and humanitarian information sources (internal and external) and attending regional forum and networks the post-holder  will assist the production and dissemination of regional trend analysis and early warning information, including humanitarian alerts; written opinions and communication products illustrating the issues that children face across East Africa and showcasing Save the Children’s humanitarian programme activities and achievements in the region to.

The Regional Operations Project Officer will also act as a key focal point; working closely with country office teams; to support and organise internal and external programme visits.

The Regional Operations Project Officer; will support the roll out of regional capacity building; training and mentoring initiatives that are coordinated through the regional office in liaison with the Humanitarian and Leadership Academy learning centre in Nairobi. 

The post-holder will also work with country office project officers; information and communication officers and other associated staff in identify and support (including direct training/mentoring) capacity building needs.

Scope of Role: 

Reports to: 
The post holder will report to the Regional Operations Manager.

The post holder will work closely with the regional operations team; as well as others in the regional office (including HR, Finance, M&E etc.) and country office humanitarian, operations and communications teams.

Dimensions: Save the Children works in 12 countries in East and Southern Africa (Kenya, Somalia, Uganda, Rwanda, Sudan, South Sudan, Tanzania, Ethiopia, Zambia, Zimbabwe, Mozambique, Malawi) with a current staff complement of approximately 3500 staff and current expenditure of approximately $300 million each year

Key Areas of Accountability:

Key Responsibilities

  •  Build and maintain a understanding of the type of programme management information that is required for the evolving needs of Save the Children Regional Office, Centre and members based on on-going programme support; profile building and fundraising suitable for a variety of audiences.
  • Working directly with Country Offices and coordinating across the regional operations team and other departments to ensure the timely delivery of Country Annual Planning and Annual and monthly/quarterly reporting.
  • Work with country office project officers; information & communications officers and others to produce, consolidate and disseminate regular management KPIs, SitReps; Output Trackers, Funding and Grants; deployment trackers and Operation Management Information (OMT); regional humanitarian dashboard; as well as updated Q&As and Fact Sheets (according to in-country sign off procedures).
  • Produce and update Quarterly Operations analytic reports synthesising information from HR, Logistics, Awards, Security etc.
  • Work with the regional operations team to identify and support improved emergency preparedness and contingency planning across the East Africa region – including for the regional office itself.
  • Work with the regional operations team (and identified country focal points) to support identified backstopping needs to categorised humanitarian responses. Assist in the identification and coordination of resource needs and allocations (including tracking of funding and HR deployments).
  • Work with regional operations team and others within the regional office and country offices to support the production and dissemination of regional humanitarian trend analysis and early warning information.
  • Monitor internal and external humanitarian information sources to provide oversight of emerging and continued humanitarian contexts. Attend regional forum and networks as required.
  • Act as a key focal point within the regional operations team for the coordination of media visits and internal and external programme visitors, providing all necessary Nairobi level documentation & support – including transportation, accommodation, registration and security & child safeguarding briefings.
  • Act as a focal point across the country programs for media & information requests across the region.
  • Work with country programmes to ensure that all media and communication protocols are closely followed and the in-county sign off procedures are adhered to by all SC members.
  • Support the regional operations team and country offices in the identification of capacity building needs.
  • In liaison with the Humanitarian and Leadership Academy – Nairobi Learning Centre support the implementation of training, capacity building and mentoring initiatives across the region.
  • Provide training, mentoring and build capacity of country project officers and information communication officers or other designated staff to deliver usable response management information to meet region, centre and member needs.
  • Act as a link between country offices and centre and members to promote 2-way communication and accountability. Ensure country offices understand the value of the information they provide and that centre is sharing this information effectively.
  • Occasionally be deployed to country offices in the initial stages of an emergency response to assist with duties linked to this role.
  • Undertake other duties and responsibilities commensurate with the grade of this post
Skills and Behaviours (our Values in Practice)
  • Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
  • Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
  • Creates a managerial environment to lead, enable and maintain our culture of child safeguarding
  • Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
  • Future orientated, thinks strategically and on a global scale
  • Approachable, good listener, easy to talk to; builds and maintains effective relationships with colleagues, Members and external partners and supporters
  • Values diversity and different people’s perspectives, able to work cross-culturally.
  • Develops and encourages new and innovative solutions
  • Cuts away bureaucracy and encourages an entrepreneurial approach
  • Honest, encourages openness and transparency, builds trust and confidence
  • Displays consistent excellent judgement
Qualifications and Experience


  • Able to manage a high workload and meet tight deadlines
  • At least 2 years demonstrable experience in role with similar responsibly for information management and coordination
  • A university Degree in a related field
  • Must be a self-driven and a self-starter able to work with minimum supervision
  • Ability to work effectively to elicit information from a variety of stakeholders and to adapt this into concise materials in English to support and promote the work of Save the Children.
  • An understanding of emergency response management and the critical importance of information management and communications
  • Excellent written and spoken English
  • Excellent and proven communicator able to communicate to a wide range of audiences.
  • Builds capacity with hands on practical approach and can demonstrate experience of training.
  • Resourcefulness, flexibility, good organisational skills and the ability to prioritise and to meet deadlines.
  • Good understanding of children’s issues, rights, development and humanitarian issues, and the ability to relate Save the Children’s work within this context.
  • Ability to work effectively with people from different nationalities, cultures, ethnic and religious groups across the region
  • Willingness and the personal circumstances to be able to travel regularly around the region for long and short periods (average of one week a month, sometimes more)
  • Competent IT skills and experience of using email and Internet
  • Competent writing skills.
  • Able to change work practices and work long hours if the situation demands.
  • Experience of working for or with Save the Children, or a related rights or development organisation
  • Understanding of the developments issues and/or work experience in East and Southern Africa region
  • Basic competence in one or more of the major languages in the region
  • Experience of operating multimedia equipment including digital cameras, video recording equipment, web cams, and voice recorders.
  • Experience of tailoring communication and advocacy messages for a variety of decision-makers and high level audiences.
How to Apply

Please send a copy of your CV with a cover letter to

Application closes 16th May 2016 at 5:00pm.

We work with children, communities and governments all over the world and we believe in the right person for the job regardless of where you come from and how you identify yourself. We need to keep children safe so our selection process reflects our commitment to ensuring that only those who are suitable to work with children are considered for these posts. All successful applicants will therefore be required to complete a Police Check and must sign onto our Child Safeguarding Policy and organizational Code of Conduct.

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