After Sale Services Agents Jobs in Nairobi and Narok Kenya 2014

Job Title: After Sale Services Agents
Department: Operations
Reports To: Operations Manager
Region: Nairobi and NarokJob Objective: To provide a vibrant and competitive advantage towards attracting and retention of customers through quality and efficient onsite service delivery.

Duties and Responsibilities:

  • Antenna installation, cable networks installation, coaxial cabling connections and installations.
  • Routine maintenance and repair of electronic gadgets
  • Collect customer inquiries, explain product function and resolve problems
  • Work with the customers to ensure they are properly serviced
  • Provide onsite service to customers as designated
  • Project a professional company image through effective services to customer.
Skills and Competencies:
  • Clearly demonstrate location awareness of Nairobi and its environs
  • Excellent communication skills (verbal and written)
  • Strong interpersonal skills
  • Prior experience in customer service
  • Must be a resident of Nairobi and its environs
  • Flexibility with regard to work schedule
  • Intermediate computer proficiency and IT skills
  • A degree or diploma in electrical engineering from a recognized institution or certificate with experience.
  • 1+ years of experience
  • Sales or customer service experience will be added advantage.
Qualified candidates should send their application and CV to

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