Marie Stopes Outreach Team Leaders Jobs in Meru and Muranga, Kenya Feb 2016

Job vacancy: Marie Stopes Outreach Team Leaders in Meru and Muranga, Kenya

 

Career vacancy: Marie Stopes Outreach Team Leaders in Meru and Muranga, Kenya

 

Job Title: Outreach Team Leader
Location: Meru and Muranga
Reporting to: Regional Coordinator, Central
Probationary Period: 3 months 
This post reports to the Regional Coordinator Central Region within the Programmes Operations Department. 
S/he is held accountable to a clear set of KPIs on which s/he reports to Regional Coordinator Central regularly.

Marie Stopes Outreach teams are a vital part of MSK’s work in Kenya. They enable us to reach communities that would otherwise be unserved by our services. 

 

These professionally competent and committed teams offer free, efficient and high quality sexual reproductive health counselling and related services that are inclusive of all needs.
As required, they provide referral & linkage to other MSK services. 
Liaising closely with local stakeholder partners (governmental and non-governmental) the teams build capacity of MoH personnel and work to ensure sustainability beyond the period of their project funding.
The strategic purpose of the Programme Operations Department is to ensure excellent delivery all MSKs programme activities and the development and funding of new work
The primary responsibility of this role is to further our Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individual’s right to: CHILDREN BY CHOICE NOT CHANCE
The post holder commits to and is held accountable to Marie Stopes International global core values:
mission driven, customer focused, results orientated, pioneering, sustainable and people centered

Key Responsibilities   

  1. The excellent planning and running of the Outreach Team services to agreed clinical quality standards, inclusive and responsive to difference on the basis of gender, age and people with disabilities
  2. The efficient delivery of services reaching unserved communities for high impact
  3. A continuous and well planned service where resources are managed prudently,  stocks are maintained at efficient levels  and onward growth is enabled
  4. Accurate data reporting and filling of data reporting tools.
  5. Defining and realizing opportunities for sustainability beyond the period of funded work and stake holder engagement.
KPIs
  • People with disabilities served
  • QTA 95% plus.
  • 18 plus Outreaches per month.
  • CYPS 3000 Plus per month.
  • Cost per CYP Ksh.1105.03
  • Minutes of stake holder meetings
Key Responsibilities and Measures
The excellent planning and running of the Outreach Team services to agreed clinical quality standards, inclusive and responsive to difference on the basis of gender, age and people with disabilities
 
Activities include:
  • Monthly self-assessments
  • Training needs analysis completed and planned
  • Close analysis of client users and actions taken to extend reach to under-served
  • Accurate and proper information is passed to clients
  • Participate in planned promotional activities including educational and awareness-raising events with clients, community members and other stakeholders
  • Assist in conducting client feedback    
Measures
  • Self-assessment/month
  • TNA against self-assessment
  • Service users analysis
  • QTA reports
  • Training Register
  • Monthly Client exit forms
The efficient delivery of services reaching under-served communities for high impact
 
Activities include:
  • Regular efficient and well received services to the target group
  • Effective use of the services of the regional doctor
  • Integration and interface with other MSK channels for complementary delivery
  • Clear engagement of community leaders    
Measures  
  • CYPs/target
  • Referrals and Synergy
  • Complementary CHWs activities
  • Community Dialogues with documentation
A continuous and well planned service where resources are managed prudently,  stocks are maintained at efficient levels  and onward growth is enabled
 
Activities include:
  • Team financial management effectively enables continuous delivery of agreed plans on budget
  • Annual procurement plans guided by quality requirements
  • Stock management with 2 month buffer
  • Vehicle management shows value for money
Measures  
  • Monthly stock report and orders by 4th of every month and ensuring MSK stock and Ware housing regulations are followed.
  • Accurate vehicle log records and ensuring MSK fleet regulations are followed by the team.
  • Timely Surrenders and Advance Requests
  • Quarterly movement plan.
  • Quarterly Accommodation Plan.
Data collection that enables contract obligations to be met, improvements to be made and successes to be shared
 
Activities include:
  • Monthly dashboard report tracks performance each month and cumulatively
  • Data entered on time into CLIC
  • Data for donor reports collected routinely
  • Special stories prepared and shared for learning and publicity
  • Time taken to review and learn
  • Proper record keeping of clients data and consent forms   
Measures   
  • Expenditure/budget accuracy
  • Progress reports.
  • Commodity management Reports and success stories documented and shared.
Defining and realizing opportunities for sustainability beyond the period of funded work
 
Activities include:
  • Close networking with a range of local stakeholders to embed good practice
  • Mentoring of MOH providers   
Measure
  • Agreed exit plan with targets (sustainability plan)
The excellent management of the Outreach team to ensure that they perform at the top of their ability and are fully skilled for their tasks (whatever their role)
 
Activities include
  • Using the team plans and team skills agree individual objectives and follow performance
  • Regular one-to-one and group meetings
  • Conduct monthly CME’s as per schedule
  • Ensure good time keeping is maintained by the team members who should be in their full uniform.
Measures   
  • 100% OGSM management for team members.
  • CME minutes.
  • Team meeting reports
  • Staff Attendance Register
Knowledge, Skills and Attitudes
Qualifications:
  • Diploma in Clinical medicine or Nursing
  • Kenya Registered Community Health Nurse (KRCHN)or Kenya Registered Clinical Officer
  • Postgraduate training will be an added advantage.
Skills / Experience:
  • Proven experience in healthcare field with line management authority
  • Demonstrated numeracy and basic accounting skills
  • Customer focussed service delivery skills
  • Family Planning counselling skills
  • IT literacy confident using MS Office
  • Excellent people skills and drive to succeed
Attitude / Motivation:
Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. 
There are 13 key behaviours that MSI encourages in all employees and they are defined below:

Initiative

  • Thinking and taking action to make the most of opportunities by finding the optimum solution
Innovative
  • Thinking creatively and outside of the box so that ideas generated create a positive outcome
Effective Communication
  • Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise.
  • Demonstrating diplomacy and maintaining confidentiality.
Responsive
  • Being responsive to changing priorities and demands
Working Efficiently
  • Planning, prioritising and organising work to ensure work is accurate and deadlines are met
Sharing Information
  • Sharing information and knowledge whilst maintaining confidentiality
Focus on Learning
  • Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
Commitment
  • Awareness and understanding of MSK’s goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements
Driven
  • Drive and determination to deliver results
Accountable
  • Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate. Demonstrating integrity in all aspects of your work including financial integrity.
Embracing Change
  • Openness to embracing change within the organisation and being able to adjust plans/activities accordingly
Motivated
  • Motivation towards achieving quality results to maximise potential
Team Player
  • Working as part of a team by being supportive, flexible and showing respect for each other
How to Apply

Applications quoting the position title with detailed CV, with contact details of 3 referees including their email addresses (1 of which should be your immediate supervisor, 1 former supervisor and 1 any other not relatives) should be submitted to info@sheerlogic.co.ke  on or before 4th March 2016.

Only shortlisted candidates will be contacted

NB: Please clearly indicate in the subject line as “Outreach team leader”

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