Branch Manager Job in Kenya 2014

Title: Branch Manager Reporting To: General Manager

General Responsibilities 

Responsible for managing the Branch Office in order to meet the needs of customers in the Coast region.

Essential Duties

  • Manages the Branch Office in order to meet the needs of customers in the region.
  • Works with management in establishing growth, sales, and profit objectives for the branch;
  • Ensures that the branch office is properly staffed and that the staff is trained to meet customer service needs as well as sales objectives.
  • Makes certain that all office operations are performed in accordance with established company policies and procedures.
  • Provides for the proper security, maintenance, and cleanliness of the office;
  • Maintains records and prepares required monthly reports.
  • Communicates with other departments to assist in answering questions and resolving issues.
  • Makes certain that all customer service personnel are adequately trained both with respect to product knowledge and selling techniques.
  • Ensures that all sales and customer service reporting information is provided on a timely basis.
  • Conducts regular scheduled sales and customer service meetings; actively encourages staff to build customer relationships.
  • Serves as an active member of the office customer service team and is held accountable for sales performance;
  • Interacts with senior management and other officers to further expand the portfolio of the company.
  • Understanding of the Coast Region is an added advantage.
  • Degree in Marketing or any relevant Management course.
  • At least 2 year experience in Management position.
  • Understanding of the Coast Region.
  • Good presentation and communication skills.
Interested candidates who meet the above profile to apply with detailed CVs to:  or by 1st December

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