Biopharmaceutical Company Medical Science Liaison Officer (Diabetes) Career Recruitment in Nairobi, Kenya Nov 2015


Job vacancy: Medical Science Liaison Officer Nairobi Kenya 2015 

Exciting Openings in a Biopharmaceutical Company

Our client is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines, primarily for the treatment of cardiovascular, metabolic, respiratory, inflammation, autoimmune, oncology, infection and neuroscience diseases. 

They operate in over 100 countries and its innovative medicines are used by millions of patients worldwide.  
In East Africa they are represented in four countries i.e. Kenya, Ethiopia, Tanzania and Uganda.  

Kenya is the hub of East Africa business and offers marketing & sales support to the rest of the EAC community. 
They are seeking to recruit an experienced individual for the following post to be based in Nairobi, but will be travelling within the region.


Medical Science Liaison Officer – Diabetes
Reporting to: Medical Scientific Liaison Officer
Department: Medical

Role Summary / Purpose: Field-based position responsible for implementation of activities for establishment of scientific leadership of the Company. 

This includes development and enhancement of professional relationships with healthcare professionals, building deep scientific understanding of the Company’s compounds. 
Driving positive opinions for the scientific and clinical value of the Company’s compounds for patients’ needs. 
Deliver medical education and clinical support to medical professionals, training sales teams and involvement in development of brand strategy. 
The position may also be involved in review of product materials and response to medical queries.

Key Performance Areas

Build, enhance and maintain the engagement with scientific leaders (OLs)
  • 60% of time in field engaging HCPs and external stakeholders across territory and brands
  • Proactively identify HCPs with high levels of scientific expertise in local treatment practice to collaborate on specific medico marketing activities
  • Development and implementation of OL engagement plan in collaboration with MSL manager/line manager and TA lead. Review with the MSL manager/line manager and MAM this plan every quarter, develop OL visit plan- this includes pre call visit/engagement plan with clear objective of the visit, key points discussion for the visit, data to be shared and discussed with the OL.
  • Develop own scientific knowledge for discussion on all aspects of the data to be shared with OL in a scientific, objective and balanced way through 1:1 discussions. Prepare for such interactions with peer group discussions. Respond to unsolicited requests for information about unapproved Company’s products or unapproved uses of approved products, presenting such information in an objective, scientifically balanced, substantiated manner. Develop database of Key opinion leaders and also provide recommendations for advisory board participation
  • “to proactively provide scientific updates and information to OLs and identify the relevance of the data to the scientific community
Build and maintain trust-based relationships with external stakeholders
  • Build the Company’s relationship with key external stakeholders (e.g. patient advocacy groups, key medical organizations, hospital pharmacy). 
  • Find opportunities to collaborate with such external stakeholders. 
  • Provide scientific support in CME events and through appropriate medical sponsorships/ partnership.
  • Act as scientific expert in the disease area(s) by presenting therapeutic updates to external stakeholders
Develop or initiate scientific programs to explore unmet medical needs in priority disease area(s) 

Work with HCPs in scientific activities that help advance disease understanding such as:-
  • Identify and recommend KOLs for Advisory Boards.
  • Identify potential speakers and train speakers as appropriate.
  • Interact in the field with the medical community in the context of various medical projects, such as clinical trials, , ESRs, scientific exchange meetings
  • Discuss potential involvement in LCM such as ESR and RWEs
  • Respond to unsolicited off label questions from KOLs
  • Able to conduct basic discussions on clinical trials in terms of study design and feasibility
Act as scientific expert in priority disease area(s) for internal stakeholders
  • Continuously acquire and update necessary scientific knowledge on therapeutic area and relevant compounds.
  • Provide the Company’s internal stakeholders with an understanding of the local medical community, clinical practice, trends and real or perceived gaps in current scientific knowledge and medical treatment, competitor information
  • Provide regular update on partnerships with HCPs, as speakers, or in the context of medical projects
  • Initiate and conduct appropriate Company’s staff training & development on information regarding current and emerging clinical data and emerging trends in clinical medicine and practice within TA
  • Provide input for the development of company’s Medical and Brand plans
  • To work with internal cross functional team on formulary listing.
  • Provide scientific support at the Company’s sponsored educational events
Continuously demonstrate development of scientific expertise in disease area(s) of company focus
  • Attend relevant scientific congresses and HCP meetings to gather new knowledge on the Company compounds, competitor information and therapeutic area
  • Positive engagement and response to coaching and feedback received from MSL manager and TA lead.
  • In daily work takes time to reflect on customer interactions and works on areas agreed with MSL manager as priorities for development. Develop functional capability in the role
  • Proactively demonstrate the Company’s Values
  • Identify areas for self-development and discuss developmental needs with line manager using the 70-20-10 principle (experiential learning, coaching/networking/relationship-based learning and class room training) Active participation in the Company’s training, projects, and meetings depending on development needs.
Compliance with relevant company and industry code of Conduct and also to comply with local country codes
  • Keep regular update and operate within the relevant Codes of Conduct, Ethical Interactions (EI), including GPEI and SOPs
  • Be sure to understand the Company’s policies when engaged to KOLs and external stakeholders
Minimum Requirement
  • Bachelor’s degree in Medicine with experience in clinical medicine.
  • Experience in a Pharmaceutical / NGO environment preferable.
  • Current familiarity with healthcare environment in Kenya including opinion leaders, academia, the medical community, patient needs and related dynamics.
  • Demonstrated expertise in synthesizing scientific information and communicating it effectively at peer level with HCPs.
  • Effective and demonstrated communication skills (both oral and written), including English.
  • Excellent organizational skills and demonstrated ability to work in a self-directed manner.
  • Excellent interpersonal, leadership and teamwork skills.
  • Management-level experience
  • Prepared to travel within Sub-Saharan Africa and internationally
Application mode
If you qualify for any of the above positions and meet the said requirements, please send your application in confidence by email attaching your detailed latest CV to:

The Recruiter,    

NB: Clearly state your current and expected salary in your application. 
Closing date for applications is Friday 27th November 2015. 
Only shortlisted candidates will be contacted for interview. 

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